Buyer Protection

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What Ensures Your Peace of Mind?

Integrity Compliance


At Sudan Portal, we commit to the highest standards of business conduct. Our promise of integrity covers all interactions with customers, business partners, and shareholders. Conducting business ethically and lawfully is our pledge. Our employees uphold these values, rejecting any form of unethical or unlawful conduct. Concerns about business practices or reports of unethical behavior can be directed to our Integrity Compliance Office. We handle all inquiries discreetly and strive to maintain confidentiality, as permitted by law.

buyer protection

Buyer's Protection

How Do We Make Purchases Easy and Secure?

Purchase

Purchase with Convenience, Security, and Extended Support

 

  • Convenient Options: Multiple payment methods, including credit/debit cards, PayPal, wire transfer, and Apple Pay, offer flexibility.
  • Payment Security: Using cutting-edge technology, we secure your payments to ensure they safely reach the supplier. Our Transaction Center helps you track and reconcile funds flow.
  • Extended Support: If you’re not satisfied with the product quality within 30 days of delivery, you can request a refund. We investigate, mediate, and resolve your claim, and reimburse you when appropriate. Your online order and communication records are the basis for refund resolution.